I'm not earning points for my weekly $5 deposit

Started by Dan B.
Followed by: @Shannon @Rosa @Sabrina @Christy @Christine @Heather @Lashanda @Suzanna @Shaira @SABRINA @Luis @Shamika @Gobby @Kristen @Joanne @Jennifer @Shalanda @Cathy @Roberta @Carmen @Misty @Melissa @This @Mindy @"Sherrie D" @Monica @Neosha @Aaron @Alicia @ALEXIS @Brittany @Jessica @Kimberli @Kristina @Angela @Katie @william @"Mary Joy" @Dan @Nicole @Kirsten @Tonya @Denishia @Ashley @Veronica @Thomasina @Misty @Antrinika @Lucy @Carretta @Tammie @Johnny @Kathryn @katharina @Breanna @Tamara @Samanthia @Chris @SABRINA @Adrienne @Joshua @Hoi @Shamsiya @Kevin @Alissa @Amonte @angel @Steven @Gracy @Jesse @Christy @Lashonda @Deyanira @Jessica @Crystal @Paula @Deshonda @Lakisha @Melissa @Lanna @Donald @Deborah @April @Alicia @Travis @April @Angel
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Dan B.

Can an admin please look into this? It's been several weeks now with no points for this activity.

It's also confusing that there's a "Deposit" button for the activity that just seems to reload the page.

Deleted user

I second the "Deposit" button being very confusing.

J

Johnny M.

I'm also having trouble figuring this out I hit deposit and nothing happens and except for ya'll telling me my account is linked I don't know how to find out and also I don't understand how ya'll can say I'm negative $when I have a $191 in my bank savings account

K

Kathryn H.

I didn't get points for depositing last week. I also don't get points for reading the article of the day either. It's freaking annoying.

T

Tamara M.

I'm having the same problems as well nothing is showing up on my dashboard

T

Tamara M.

It's annoying I've read article of the day did my deposit and still the same results nothing

S

Sabrina B.

I'm having the same issue with the deposit not reflecting my balance.

S

Shannon P.

The deposit button is only if you win the search off. Then you got deposit to add it to your account.

S

Shannon P.

Deposit is only if you win on the scratcher . If you win then hit deposit and it will be added to your account.

Deleted user

I am new to this and getting frustrated, I was only able to make a deposit one time and that is when I started this program. How does this thing work???

A

Adrienne L.

Also having trouble, it takes several tries to get credit for the article of the day.

My last deposit shows up on the “race to $100” under my own dashboard but if I go to the full list it shows my total from before my last deposit and I didn’t get the points for the weekly deposit. So is it registering or not?

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Joshua J.

The deposit button doesn't work for me??? also it has been 3 weeks since I linked my HSA account and each week I deposit $20 into the account, no reflection has been made in my Saverlife "My Account". Any ideas on why?

D

Dan B.

I opened a ticket and they gave me the following info:

"Please try placing the deposits on a Tuesday or Wednesday, I see the last weeks deposit was placed on a Monday and depending on the posting dates they may actually not become registered until later after we've run calculations for points rewards."

I also recommend opening a support ticket. If you've been keeping up with your weekly deposits, they may be able to reimburse you for the points you should've gotten.

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