T
Tessa L.
Why does it say I have 0 points even though I earned them
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It says I earned points but then it says I have 0 points? I'm confused
Started by Tessa L.
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C
Christina S.
I was wondering the same in one area it says I have 1180 but then in another area it says I have 0?
Deleted user
Hello! My points are not correct on the Points Store but are correct on the Points Summary. 
H
Hoi W.
It sometimes takes a day for the points to be reflected on my account.
S
Sherri E.
Has anyone recieved an answer as to why it is not showing our points as the same thing in both spots? I seen that it takes about a day for someone but do we know why that is?
C
Chris R.
Total points seem to be stuck.
D
Duenphen S.
Same me too
Deleted user
Hello! Mine are updating in both areas now. I hope it continues. 🤞
C
Christina S.
Sti) having the same problem.
C
Christina S.
Still having the same problem
C
Christina C.
Same problem here.
K
Kitraina G.
That happens to me sometimes also.
B
Brandy M.
So how do we earn money from this?
C
Cheryl B.
I don't understand
Deleted user
I was wondering the same thing. I did a bunch of activities and such to earn more points but they aren't showing up. I just did the activities yesterday and today still no points. Hopefully they come through soon.
C
Chris R.
Still having the problem.
J
Jennifer S.
Same. I also didn't get points for saving$5 this week or reading the article of the day. I'll see if this gives me my points for posting.
R
Ronda H.
This is extremely frustrating. It says I need to earn points that for taking surveys that I've already taken and earned points on. When I click through just to have them show as complete it's not working. Ugh!
S
Steven D.
Summary shows it, but not elsewhere. Cannot redeem points due to this issue.
C
Chris R.
I wish we could get an update from support.
S
Sarah B.
My points are not crediting either; I thought it was just taking a long time to process, but I wonder if there is an issue with the underlying software on the site. Its been over a week for some of my pending points.
S
Steven D.
Same, over a well and nothing.
S
Steven D.
A week*
S
Steven D.
Still no points
M
Melinda L.
Why has no one answered the post?